Telephone contact intervention in women undergoing treatment for breast cancer

Mila Smithies, Margo Bettger-Hahn, Cheryl Forchuk, Muriel Brackstone

Abstract


The chemotherapy received by breast cancer patients is complicated by many side effects. At our centre, a health care professional is accessible at all times, yet we hypothesize that most breast cancer patients suffer in silence rather than phone for assistance. This study sought to assess the value of and perceived need for a telephone call to breast cancer patients following the initiation of chemotherapy. The women’s side effects were also documented, and the level to which they were educated about symptoms to expect and available assistance was evaluated.

Overall, the weekend calls were well received because they provided information and support to the patients. It was determined that further research is required to determine if and how such a call should be best implemented at our cancer centre.


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